Privacy Policy

Introduction

At glow-marsh, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

When you submit a journey planning request or contact us, we collect:

• Your name
• Email address
• Selected journey or service
• Travel dates and preferences
• Any additional information you provide in your message

Automatically Collected Information

We may collect certain information automatically when you visit our website:

• IP address
• Browser type and version
• Pages visited and time spent on pages
• Referring website
• Device information

How We Use Your Information

We use the information we collect to:

• Respond to your journey planning requests and inquiries
• Provide and improve our route planning services
• Send you relevant information about your selected journey
• Communicate updates, changes, or important notices
• Analyze website usage to improve user experience
• Comply with legal obligations

Data Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information with:

• Local guides, accommodation providers, and service operators relevant to your journey (with your consent)
• Service providers who assist us in operating our website and business
• Legal authorities when required by law

Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Your information is stored securely and retained only as long as necessary for the purposes outlined in this policy.

Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request data portability
• Withdraw consent at any time

To exercise these rights, contact us at [email protected].

Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about our cookie usage, please see our Cookies Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date. Your continued use of our services after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions or concerns about this privacy policy or our data practices, please contact us:

Email: [email protected]
Address: 348 Harbour View Street, Victoria, BC V8V 2R5, Canada